Frequently Asked Questions
Find answers to common questions about our apparel and services
How do I know which size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your products ethically sourced?
Yes, we partner with manufacturers who adhere to strict fair labor standards and prioritize sustainable production methods.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but we offer a 60-minute window for cancellations or modifications. Please contact support immediately.
How should I care for my Sota garments?
To preserve the quality of the fabric and prints, we recommend washing inside out in cold water and tumble drying on low heat.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options soon.
What should I do if I receive a damaged item?
Please email us a photo of the damage within 48 hours of delivery, and we will arrange a replacement at no extra cost.